We all come across situations in our organization which affects the performance and the productivity and even affecting profit. How will we find out what is causing this problem?
Especially, for an organizations which has multiple departments or subsidiaries which works together to develop something and sell it. We can expect a lot of glitches before running it in an optimal way with better performance and productivity.
Nadler - Tushman Model can help you in identifying the gaps and pin pointing how to improve the situation thereby improving the performance and productivity.
The lack of performance, productivity can be due to many factors. Nadler-Tushman model acts as a diagnostic system to analyze different components in the organization and identify the gaps. In simple words, it will help in identifying how fitting a particular component is with the rest of the components in the organization. The model analyzes how the information exchange or the interaction is happening within the internal organizational components as well as from the external environment.
Consider an example of a a medium sized project which is executed in a bigger organization where multiple departments are involved with skilled professionals and experts from each of the department are working on this. On the other hand, assume the same project executed by a smaller organization with a smaller team and not having stakeholders involved from multiple departments unlike the previous case. In most cases, the smaller organization will provide better and quick result than the former one. It is mainly because of the less influence that organization has internally. The variants in people, culture , organizational structure and tasks are less hence it would be easy to have a structured and optimal flow of information among each components in the organization.
Nadler-Tushman model focuses on the 4 components in the organization for a work to be executed successfully and the business to be successful. Those are the work that forms the core of the organization’s performance, the people who are responsible for that work, the structure of the organization and culture of the organization. All these 4 components needs to fit together to have an optimal performance and thereby having successful business for the organization.
Now you know what to do and how to assess, if you are lacking performance in the organization and not successful products even if you have good technical experts and good technology.
Once the analysis is performed and the incompatibilities are identified, the next step is to resolve those incompatibilities or gaps either by realigning these individual components so that they are fitting each other with other components and a smooth flow of information is possible. An approach of continuous improvement should be applied even for those components which are performing well in the organization. This will make it more stable and sustainable.
Especially for global organizations, applying this model is challenging with thousands of people. As we could expect different culture within each business units at different locations. So sensible application of the model needs to be considered for better results.
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